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Frequently Asked Questions

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Download Photobook Designer



Creating a photobook
Ordering

Shipping




Creating a photobook

How do I create a photobook?

Creating a My Reflections photobook is a matter of downloading the Photobook Designer software and installing this on your computer.

You then select the type of book you wish to create. Drag a template onto the page, drag  images onto the template and add any text you desire.

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What computer set up do I need to run the software?

  • Windows 2000 or greaterPentium III or better
  • 256 MB or more memory
  • a minimum screen setting of 800x600 (Although 1024 x 768 is recommended)
  • a broadband internet connection or a CD burner
  • Microsoft .NET 2.0
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Can you do the design for me?

Yes, details on how we can do this can be found here.

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What resolution should my photos or layouts be?

Photos should be scanned at 300 dpi unless you require a larger printed size, in which case a higher dpi should be used. For instance, if you scan a 6x4 photo and you wish to have it printed as an 8x10, then a resolution of around 600 should be used. Layouts should be saved as 300 dpi and created in the size you wish to print.

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What is the difference between a page and a leaf?

A page is one side of the paper and a leaf is a sheet of paper. For example, 20 leaves would equal 40 pages.

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Do you print black and white images?

Yes we do, we use a process black to do this.

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How is a My Reflections photobook printed?
Your photobook will be printed using the latest high quality digital process. We use high quality 170 gsm silk finish paper, which is recommended for use with the printer. It has a life expectancy of 200+ years if stored in ideal conditions.

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Ordering
What is the ordering process?


After creating your photobook using Photobook Designer you will generate an album file that needs to be sent to My Reflections for printing. If you have broadband you can do this online, (you can do it with a dialup connection, however the files generated by Designer are typically over 20 megabytes and this would take a long time), or alternatively you can put the file on CD and send that to us. Payment can be made online or via direct payment.

Once we have recieved your file and payment we will print, bind and courier your book back to you using express post.

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How do I send the file to you?

The Reflections Photobook software creates rpb files, which are the files you open each time you wish to view or work on your bookWhen you are ready to generate your finished book, the Reflections Photobook software creates a file, which you then send to My Reflections for printing. You can do this by uploading it if you have broadband, or by creating a CD and posting it to My Reflections. You will be able to view the a low resolution PDF file for final proofing.

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Can I order multiple copies?

Yes you may order as many as you like. You will receive a discount for multiple copies of the same book. 10% discount for your second copy 15% discount for your third and subsequent copies.

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Is your payment method secure?

My Reflections uses PayPal to process payments online. You can pay by credit card online or by phone. Alternatively your can send us a cheque or pay by direct bank deposit.

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How much will my album cost?

Please refer to the Products page for current prices.

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Shipping


How long does it take until I receive my photobook?

Your order will be posted within 7 days and delivered using Australia next business day post. Click here to find the areas covered in next business day delivery

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Do you ship internationally?
We us Australia Posts International postal service. We currently ship by sea mail and air mail to locations outside of Australia.

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